Error Code Solution: C-2221 Follow

Problem:

Error C-2221

Classification:

Main body: 1st transfer belt motor abnormality

Cause:

When either of the 1st transfer pressure sensor/1 (PS50) or the 1st transfer pressure sensor/2 (PS51) is active: Within a specified period of time.
after the 1st transfer pressure release motor (M10) becomes active, either of PS50 or PS51 is not deactivated. When PS50 or PS51 is not active: Within a specified period of time after M10 becomes active, PS50 or PS51 does not become active.

Solution:

• Clean contacts on the back of the transfer belt section. Clean process unit, run gamma auto adj and color registration adj. if did not work Check the IO Check (48-00) of the M10 and replace it if that's the problem or Check IO Check (48-00) and others and the operation of PS50, PS51 and replace it that's the problem.

• Push the process unit a little harder, so that the process unit will stick to the body metal frame of the main engine. sometimes loose connection only of the ITB to the connector at the back will cause this code.

Next Possible Solution:

• Check the 1st Transfer Roller if loose and check the holder if there is any damage, replace it when there is an abnormality.
• Check the ITB metal roller on the upper part if it is loose and the frame was worn out. request for a new transfer belt unit.