Monthly Ordering Schedule Upload — OBP Follow
Shipboard Printer Specialists — DG3 Cruise Industry Managed Services
| Document ID | SOP-CIMS-OBP-001 |
| Version | v1.0 — September 2026 |
| Applies to | All CIMS Printer Specialists, all vessels (Royal Caribbean, Celebrity, Azamara) |
| Owner | General Manager, CIMS |
| Process owner | Ray — CIMS Supply Chain |
| Effective | On OBP go-live of the Ordering Schedule upload |
1 Purpose & Scope
Every container has an ORDER DUE DATE set by your ship's Inventory Manager. That date is final. If the order is not in OBP by that date, the container sails without your supplies and the ship runs out.
This SOP makes sure shoreside sees every ship's due dates before they pass. It applies to every CIMS Printer Specialist on every vessel, every month.
2 When
Once a month, on the same day you submit your end-of-month clicks (CSV + screen recording). Clicks and schedule go together. Do not close the month without it. One upload per month is all that is required.
3 Getting the File
The Ordering Schedule is not sent to you. You request it from your ship's Inventory Manager. Only the Inventory Manager onboard can provide it, and he always has one.
- Before month close, ask the Inventory Manager for the latest version of the Ordering Schedule he has.
- Upload the file exactly as the Inventory Manager gives it to you (Excel or PDF).
- Do not retype it, edit it, screenshot it or convert it. Original file only.
4 Procedure
- Log in to OBP.
- Go to Upload CSV / Screen Recording.
- Select your customer, ship and the month you are closing.
- Submit your CSV and screen recording as usual.
- Click the red Ordering Schedule icon on your ship's row.
- Drag the file into the window, or click to browse and select it.
- Confirm the icon turns green and shows today's date.
- Take a screenshot of the green icon and keep it with your month-close records.
5 Exceptions
| Situation | What you do |
| Icon stays red after upload | Try once more. If still red, email obp@cims.work with the file attached. Subject: SCHEDULE UPLOAD FAILED – <ship name>. |
| File rejected | Only .xlsx, .xls and .pdf are accepted, maximum 10 MB. Ask the Inventory Manager for the original file if you only have an image. |
6 Responsibility & Enforcement
- The Printer Specialist onboard is responsible for this upload. “I didn't ask for it” and “I forgot” are not accepted — requesting the latest file from the Inventory Manager is part of your month close.
- Ships with no schedule uploaded are listed in Ray's Monday fleet email.
- Repeated misses are treated as a performance issue under the standard review process.
7 Contacts
- The Ordering Schedule itself: your ship's Inventory Manager — nobody else can provide it.
- Upload problems: obp@cims.work
- Ordering, containers, due dates: Ray — CIMS Supply Chain
8 Ownership & Review
Owner: General Manager, CIMS (DG3). Process owner: Ray, CIMS Supply Chain. This SOP is the single source of truth for the Ordering Schedule upload. Next review: 12 months from issue, or on any change to the OBP upload function or the cruise lines' ordering process.