MFD Drydock - Workflow Follow

📋 Drydock Workflow for Konica Minolta MFD Machines

Pre-Drydock Phase

4 Weeks Before Drydock

• 📧 Schedule Confirmation: Email onboard Printer Specialist to confirm planned drydock schedule.
• 🎯 Purpose: Avoid surprises in case of changes.

2 Weeks Before Drydock

• 📧 Send an Email to the GSM, IT Manager, and Inventory Manager, to align our procedure with them.

1 Week Before Drydock

• 🗣️ Discussion with Printer Specialist: I will review the onboard PS of the MFD drydock process and will also provide the checklist.
• 📑 Tasks for Printer Specialist:
  • Obtain list of all Konica Minolta MFD machines and their locations from onboard IT.
  • Obtain current inventory list of Konica Minolta MFD consumables from Inventory Manager.

Drydock Day

1. 🧹 Machine Visit & Cleaning
   • Inspect all MFD machines.
   • Perform quick cleaning.
   • Identify any issues and request IT to create service tickets to KM.
2. 🛠️ Issue Resolution
   • Once service tickets were received, address issues per procedure.
   • Close tickets with accurate feedback.
3. 📦 Inventory
   • PS should coordinate a visit schedule with IM for the physical inventory count of the Konica Minolta consumables.
     *Make sure to request latest inventory list.
     *Note all discrepancies directly on the paper beside the count.
   • ⏳ Follow-up:
     • After 1 week, check status with Printer Specialist.
     • If incomplete, follow up every other day until task is accomplished.
4. 📑 Final Inventory Submission
   • Printer Specialist scans and emails final inventory list with discrepancies.
5. 📤 Reporting
   • Email Konica Minolta MFD consumables inventory count list to GCS Mac Team.

✅ Key Roles

• Printer Specialist: Machine list, consumables list, cleaning, issue resolution, inventory count, final report.
• Onboard IT: Provide machine list, create service tickets.
• Inventory Manager: Provide consumables list, assist with physical inventory count.
• Technical Operations Officer: Oversight, communication, checklist distribution, follow-ups, final reporting.

PS Checklist: PS - MFD Drydock checklist