SOP for paper condition Follow
If you have any concerns with the papers received, (broken box, smaller pages, cut un-even, ect)
Please follow the steps below when reporting
- Gather PO Number
- Gather voyage number
- Date Onboard
- Paper Type
- Quantity Damage
- Pictures of damages/problems
- Explain in clean detail the damages/problems
- Gather the box identification number
- Send all details to Ray for review
What is the box identification number?
If you turn the box to the side, you will see a CHD number – this will tell us what container is from