Monthly Copy Quality Inspection – MFD Machines (Azamara) Follow

Purpose

To ensure consistent copy quality, reduce avoidable part replacements, and maintain optimal machine performance, the Print Manager will conduct a monthly walkthrough of all Multi-Function Devices (MFDs). This process includes visual inspection, printing test pages, and completing a detailed Copy Quality Checklist.

Scope

This SOP applies to all MFDs (Konica Minolta or otherwise) onboard Azamara vessels managed by DG3.

Responsibilities

Print Manager is responsible for:

• Visiting each MFD onboard once per month.

• Printing a test page from each machine.

• Completing the Copy Quality Checklist.

• Flagging any part concerns, copy quality issues, or consistent errors.

Procedure

Schedule the Walkthrough

• Conduct walkthrough during the first week of each month.
• Coordinate timing with Print Shop schedule to avoid disrupting high-volume print jobs.

Inspect Each MFD

• Note machine brand, model, ship, and location.
• Print a Test Page (color and mono if applicable).
• Visually inspect the print for any copy quality issues using the checklist criteria.
• Record any findings or anomalies.

Complete the Checklist - Use the attached Link - Copy Quality Checklist to evaluate:

• Streaks, fading, registration, ghosting, and other quality issues.
• Machine status (error codes, part counter if accessible).
• Mark all fields clearly. If issues are found, document next steps.

Follow up

• If parts are flagged for future replacement, leave a note with estimated timing and supporting info.

Escalation

• For recurring problems, please open a ticket in Zendesk.

Compliance

Failure to complete monthly walkthroughs may result in degraded machine performance, reduced print quality, and premature part failures. This process ensures consistent print standards across the fleet.

Link - https://forms.office.com/r/LhgeDADDgE