Printer Specialist Uniform (RCL) Follow
1 Purpose & Scope
This SOP defines the standard uniform set, issuance frequency, and wear requirements for all DG3 Printer Specialists across the Royal Caribbean Group fleet. It exists to give every ship one consistent standard and to remove case-by-case approvals at the shop level.
DG3 Printer Specialists are concessionaires under a service agreement, not RCG direct employees. RCG brand and SQM standards apply where they intersect guest-facing areas; on that basis, this SOP governs issuance and wear for the role.
2 The Complete Set
One complete set, issued and charged per the cycles below. “Complete set” is defined as the full list of items in this table — nothing more, nothing less.
| Item | Qty per set | Replacement cycle |
|---|---|---|
| Jacket | 1 | 24 months |
| Sweater | 1 | 24 months |
| Belt | 1 | 24 months |
| Tie | 1 | 24 months |
| Stripes (epaulettes) | 2 | 24 months |
| Day shirt | 2 | 12 months |
| Night shirt | 2 | 12 months |
| Pants or Skirt | 2 | 12 months |
| Safety shoes | 1 | 12 months |
| Coveralls | 1 | 12 months |
Cycle logic: structural, low-wash items (jacket, sweater, belt, tie, stripes) sit on the 24 - month cycle so total spend stays flat. Guest-facing wear items (shirts, bottoms, shoes) and coveralls refresh at 12 months so the SQM standard never drops below presentation level.
Bottom wear: each Specialist is issued one bottom type — pants or skirt — at 2 units, not both.
3 Wear Standards
| Setting | Required attire |
|---|---|
| Print shop — on duty (repair / work hours) | Uniform or coveralls, worn at all times while on duty in the shop. |
| Public / guest areas | Full brand uniform, SQM-compliant, at all times. |
| Off-duty | DG3 t-shirt or regular cloth. The brand uniform is not worn off-duty — preserves garments and avoids replacement at RCG cost. |
4 Custody & Replacement
- Specialists carry their full uniform at all times — on sign-off, ship-to-ship transfer, and while on leave. Sets are not guaranteed to follow a Specialist back to the same ship, so the garments travel with the individual.
- Items forgotten, lost, or damaged through the individual’s own actions or negligence are replaced at the individual’s cost.
- Normal wear within the cycle is replaced on the standard schedule above, charged to the Guest Services Uniform budget.
5 Charging & Approval
- One complete set is charged to the Guest Services Uniform budget on the cycle defined in Section 2.
- A full-set issuance is pre-approved at SOP level and does not require separate per-order GSM sign-off. This is by design — it removes the recurring single-order escalations and keeps issuance predictable and budgeted.
- Mid-cycle replacements outside the negligence rule (Section 4) require GSM acknowledgement before charging.
6 Ownership & Review
Owner: General Manager, CIMS (DG3). Reviewed jointly with RCG Guest Services Operations. This SOP supersedes all prior Printer Specialist uniform guidance and is the single source of truth for the fleet. Next review: 18 months from issue, or on material change to brand standard or contract scope.