SOPs (Procedures)

Standard Operating Procedures (SOPs) are a valuable tool for our organization. They provide a clear and consistent set of instructions for performing specific tasks or processes, which helps to ensure that they are performed correctly and efficiently every time. SOPs can be used to improve safety, quality, and productivity in a variety of settings. Additionally, having SOPs in place can help DG3 CIMS to comply with regulations and industry standards, and can also be used as a training tool for new employees. Overall, SOPs are an essential tool for promoting efficiency and consistency within CIMS, which helps to operate more effectively and achieve our goals.

• DG3 CIMS Vision to Values Framework
• DG3 CIMS Embracing Our Core Values to Achieve Success Together
• Medical Examinations
• Corrective And Disciplinary Action
• Grooming And Appearance Standards
• Authorized Expenses and Reimbursement Procedure
• Cabin Accommodations
• Clients Confidential Information
• COVID 19 Policies
• General Employee Benefits
• Illness or Injury
• Onboard Accommodations Summary
• Onboard Conduct
• Onboard Privileges
• Time and Attendance Policy / Schedule and Time Off
• Code of Ethics
• New Pre-Travel Testing Protocol COVID-19 [RCCL]
• Confidential Information
• Fire and Lifeboat Drills
• Language Policy in the workplace
• Laundry Facilities
• Passenger Interaction
• Port Days Guidelines / Shipboard Port Manning
• Safety and Security
• Shipboard Email Policy & Etiquette
• Smoking Policy
• Travel Arrangements, Joining the Ship and Expenses
• Visa Requirements
• Printer Specialist Compensation Package
• Requesting RCL University portal to be added to My RCL homepage