Error Code: C-3103 Follow

Classification
Main body: Motor abnormality
 

Cause
When the 2nd transfer roller pressure release home sensor (PS19) is active: Within a specified period of time after the 2nd transfer pressure release motor (M38) becomes active, PS19 does not become inactive. When PS19 is not active: Within a specified period of time after M38 becomes active, PS19 does not become active.
 

Measures to take when an alert occurs
The main body and the option stop immediately.
 

Estimated abnormal parts
• Conveyance drive board (CDB)
• 2nd transfer pressure release motor (M38)
• 2nd transfer roller pressure release home sensor (PS19)
• Wiring (A50UN15500,A50UN18700)
 

Solution
1. Check that the front door is closed properly, and repair it when there is any abnormality.
2. Check the 2nd transfer intermediate transfer unit, and repair it when there is any abnormality.
3. Check the connector connection between CDB, M38 and PS19, and the wiring. Then repair it when there is any abnormality.
4. Check IO Check (24-00) and others of PS19, and repair or replace it when there is any abnormality. (Wiring diagram: Main body (1/5): 22-J)
5. Check the IO Check (24-00) and others of M38 and the coupling of the gear. Then repair or replace it when there is any abnormality. (Wiring diagram: Main body (1/5): 20-J)
6. Replace PS19.
7. Replace M38.
8. Refer to the "Parts guide manual" (duplex mount section) and replace the wiring (A50UN15500,A50UN18700: ADU pantograph section) (Wiring diagram: Main body (1/5): 13-J)
9. Replace CDB.
10. Replace FM38 and CDB at the same time.