Error Code: C-0002 Follow
Classification
Main body: Communication error
Cause
Communication error between the printer control board (PRCB) and the conveyance drive board (CDB).
Measures to take when an alert occurs
The main body and the option stop immediately.
Estimated abnormal parts
• Printer control board (PRCB)
• Conveyance drive board (CDB)
Correction
Deactivate and activate the sub power switch (SW2) of the main body.
Note
▪ The message "Please turn on power again" is displayed on the touch panel.
Solution
1. Deactivate the sub power switch and the main power switch, and then unplug the power plug. Then Restart the main body after 10 seconds.
2. Check the connector connection between PRCB and CDB, and the wiring. Then repair it when there is any abnormality.
3. Replace PRCB.
4. Replace CDB.