Error Code: C-0104 Follow

Classification
Main body: Paper feed motor abnormality

Cause
When the paper feed motor/Lw (M12) is active, an error detection signal of M12 is detected continuously for a specified period of time.

Measures to take when an alert occurs
The main body and the option stop immediately.

Estimated abnormal parts
• DC power supply/2 (DCPS2)
• Printer control board (PRCB)
• Paper feed motor/Lw (M12)

Correction
Note
▪ The message "Please call service" is displayed on the panel.

Solution
1. Check the connector connection and the wiring among M12 and PRCB. Then repair it when there is any abnormality.
2. Check the connector connection and the wiring among M12 and DCPS2. Then repair it when there is any abnormality.
3. Check IO Check (28-03) of M12 and the coupling of the gear, and repair it when there is any abnormality. (Wiring diagram: Main body (2/5):
4-N)
4. Replace M12.
5. Replace PRCB.
6. Replace DCPS2.