Error Code: C-2214 Follow
Classification
Main body: Drum motor/K abnormality
Cause
When the drum motor/K (M4) is active, an error detection signal of M4 is detected continuously for a specified period of time.
Measures to take when an alert occurs
The main body and the option stop immediately.
Estimated abnormal parts
• Printer control board (PRCB)
• Drum motor/K (M4)
• Encoder sensor/K1 (PS58), Encoder sensor/K2 (PS59)
• DC power supply/2 (DCPS2)
• Drum unit/K
• Drum encoder/K
Solution
1. Check the drum unit and the lubricant applying roller, and repair or replace it when there is any abnormality
2. Check the connector connection between PRCB, and M4 and PS58, PS59, and the wiring. Then repair it when there is any abnormality.
3. Check the connector connection of PRCB and the wiring, and repair it when there is any abnormality.
4. Check the IO Check (41-15) of the M4 and the coupling of the gear, and repair or replace it when there is any abnormality. (Wiring diagram: Main body (2/5): 17-N)
5. Check the connector connection between DCPS2 and PRCB, and the wiring. Then repair it when there is any abnormality.
6. Check the skew, the status of the slit, damage, dust of the drum encoder. Repair or replace it when there is any abnormality.
7. Replace PS58 and PS59.
8. Replace M4.
9. Replace PRCB.
10. Replace DCPS2.