Error Code: C-2401 Follow
Classification
Main body: Erase lamp/Y abnormality
Cause
It cannot be detected that the erase lamp/Y (EL1) is installed.
Measures to take when an alert occurs
The main body and the option stop immediately.
Estimated abnormal parts
• Printer control board (PRCB)
• Erase lamp/Y (EL1)
Solution
1. Check that the process unit is correctly installed without looseness, and reinstall or repair it when there is any abnormality.
2. Check the EL1 section, and clean or repair it when there is any abnormality. (Wiring diagram: Main body (2/5): 21-E)
3. Check the connector connection between PRCB and EL1, and the wiring.Then repair it when there is any abnormality.
4. Replace EL1.
5. Replace PRCB.
6. Replace EL1 and PRCB at the same time.