Error Code: C-3101 Follow

Classification

Main body: Motor abnormality

Cause

When the fusing motor (M46) is active, an error detection signal of M46 is detected continuously for a specified period of time.

Measures to take when an alert occurs

The main body and the option stop immediately.

Estimated abnormal parts

• Printer control board (PRCB)
• Fusing motor (M46)

Correction 

Note
▪ The message "Please call service" is displayed on the panel. 

Solution

1. Check the connection between the rear side connector of the fusing unit and the main body side connector, and repair it when there is any abnormality.
2. Check the fusing unit, and repair it when there is any abnormality.
3. Check the connector connection between M46 and PRCB, and the wiring. Then repair it when there is any abnormality.
4. Check IO Check (47-00) and others of M46 and the coupling of the gear, and repair it when there is any abnormality. (Wiring diagram: Main body (1/5): 3-K)
5. Replace M46.
6. Replace PRCB.