Error Code: C-0118 Follow
Classification
FA-502 (1st tandem): Tandem conveyance motor abnormality
Cause
An error signal is detected while the tandem conveyance motor (M4) is activated.
Measures to take when an alert occurs
The main body and the option stop immediately.
Estimated abnormal parts
• PFU drive board (PFUDB)
• Tandem conveyance motor (M4)
Correction
Press the help key to activate and deactivate the sub power switch (SW2) of the main body.
Note
▪ When you isolate the faulty part, the limited use is available.
▪ The message "Please call service" and "Press [Help] to disengage" are displayed alternately on the touch panel.
▪ When you press the help key, the message "Please turn on power again" is displayed on the touch panel.
Solution
1. Execute the IO Check (28-13) of the tandem conveyance motor (M4) (FA-502 1st tandem).
2. When the result of the IO Check in the step 1 is normal, M4 is not abnormal. Go on to step 4.
For details of IO check results, refer to "Table 1: Result check."
3. Check the connector connection between PFUDB and M4, CN153 of PFUDB, CN230 of M4, and the wiring. Then repair it when there is
any abnormality.
4. Check the coupling of the gear of M4, and repair it when there is any abnormality.
5. Replace M4.
6. Replace PFUDB.
Table 1: Result check
Faulty part isolation DIPSW
DIPSW35-3 to DIPSW35-5, DIPSW38-0 to DIPSW38-2
Control during the detachment
Paper feed in the tray 4 to the tray 9 is unavailable.