Error Code: C-0231 Follow

Classification
Main body: Motor abnormality
 

Cause
When the registration swing motor (M39) starts returning to the home position, an error detection signal is detected.
 

Measures to take when an alert occurs
The main body and the option stop immediately.
 

Estimated abnormal parts
• Conveyance drive board (CDB)
• Printer control board (PRCB)
• Registration swing motor (M39)
• Registration swing home sensor (PS20)
 

Correction
Note
▪ The message "Please call service" is displayed on the panel.
 

Solution
1. Check that the front door is closed properly, and repair it when there is any abnormality.
2. Check the registration section, and repair it when there is any abnormality.
3. Check the drive gear system in the registration section, and repair it when there is any abnormality.
4. Check the connector connection and the wiring among M39, PS20, and the CDB. Then repair it when there is any abnormality.
5. Check the connector connection and the wiring between CDB and PRCB, and repair it when there is any abnormality.
6. Check IO Check (18-06) and others of M39 and the coupling of the gear, and repair it when there is any abnormality. (Wiring diagram: Main body (1/5): 20-I)
7. Check IO Check (18-06) and others and the operation of PS20, and repair it when there is any abnormality. (Wiring diagram: Main body (1/5): 22-J)
8. Replace PS20.
9. Replace M39.
10. Replace CDB.
11. Replace PRCB.
12. Replace M39 and CDB at a time.