Error Code: C-0311 Follow

Classification
PF: PF-602m fan abnormality
 

Cause
An error detection signal of FM4 is detected continuously for a specified period of time while the paper feed assist fan/Rr12 (FM4) is ON.
 

Measures to take when an alert occurs
The main body and the option stop immediately.
 

Estimated abnormal parts
• PF drive board (PFDB)
• Paper feed assist fan/Rr12 (FM4)
 

Correction
Note
▪ The message "Please call service" is displayed on the panel.
 

Solution
1. Check the connector connection between PFDB and FM4, and the wiring. Then repair it when there is any abnormality.
2. Rotate FM4 by hand or the IO Check (29-07). Then repair or replace it when there is any abnormality. (Wiring diagram: PF: 12-K)
3. Replace FM4 and PFDB at a time.