Error Code: C-0461 Follow
Classification
Main body: Paper exit motor abnormality
Cause
When the paper exit motor (M30) is active, an error detection signal of M30 is detected continuously for a specified period of time.
Measures to take when an alert occurs
The main body and the option stop immediately.
Estimated abnormal parts
- Printer control board (PRCB)
- Paper exit motor (M30)
Correction
Note
- The message "Please call service" is displayed on the panel.
Solution
- Check the connector connection between PRCB and M30, and the wiring. Then repair it when there is any abnormality.
- Check the IO Check (27-20) and others of M30 and the coupling of the gear, and repair or replace it when there is any abnormality. (Wiring diagram: Main body (2/5): 13-I)
- Replace M30.
- Replace PRCB.
Faulty part isolation DIPSW
Control during the detachment