Error Code: C-2471 Follow
Code
C-2471
Classification
Main body: Intermediate transfer belt identification abnormality
Cause
The error signal is detected continuously for a specified period of time in the state in which the process mount is installed.
Measures to take when an alert occurs
The main body and the option stop immediately.
Estimated abnormal parts
- Printer control board (PRCB)
- Short connector for identification (Transfer detection harness/1 (A9VEN134))
Correction
Deactivate and activate the sub power switch (SW2) of the main body.
Note
- The message "Please call service" is displayed on the panel.
Solution
- Check that the intermediate transfer belt unit is installed properly, and repair it when there is any abnormality.
- Check PRCB and the connector connection for identification with the IO Check (41-50), and repair it when there is any abnormality.
- Replace the short connector for identification.
- Replace PRCB.
Faulty part isolation DIPSW
Control during the detachment