Error Code: C-2851 Follow

Code

C-2851

Classification

Main body: IDC sensor/Rr base correction reflected light quantity abnormality

Cause

On the IDC sensor/Rr (IDCS2) base correction, it is detected that the IDC sensor/Rr (IDCS2) output value is other than the specified range for specified times in a row. Alternatively, the LED applied voltage is out of the specified value for specified times in a row.

Measures to take when an alert occurs

The main body and the option stop immediately.

Estimated abnormal parts

• Printer control board (PRCB)
• IDC sensor/Rr (IDCS2)
• Intermediate transfer belt

Correction

Note

• The message "Please call service" is displayed on the panel.

Solution

1. Check that the process unit is correctly installed without looseness, and reinstall or repair it when there is any abnormality.
2. Check that the belt cleaner blades the intermediate transfer section is not curled and reinstall or repair it when there is any abnormality.
3. Check the intermediate transfer belt, and clean or replace it if there is any dirt or abnormality.
4. Check the IDC sensor and clean it if the sensor is dirty.
5. Check the connector connection between PRCB and IDCS2, and the wiring. Then repair it when there is any abnormality.
6. Replace IDCS2.
7. Replace PRCB.
8. Replace IDCS2 and PRCB at a time.

Faulty part isolation DIPSW

Control during the detachment