Error Code: C-2841 Follow

Code

C-2841

Classification

Main body: IDC sensor/Rr light volume detection abnormality

Cause

When the rough adjustment ends during the IDC sensor/Rr (IDCS2) base correction, it is detected that the IDC sensor/Rr (IDCS2) output value is out of the specified value.

Measures to take when an alert occurs

The main body and the option stop immediately.

Estimated abnormal parts

• Printer control board (PRCB)
• IDC sensor/Rr (IDCS2)
• IDC sensor shutter solenoid (SD4)
• Intermediate transfer belt

Correction

Note

• The message "Please call service" is displayed on the panel.

Solution

1. Check that the process unit is correctly installed without looseness, and reinstall or repair it when there is any abnormality.
2. Check that the belt cleaner blades the intermediate transfer section is not curled and reinstall or repair it when there is any abnormality.
3. Check the intermediate transfer belt, and clean or replace it if there is any dirt or abnormality.
4. Check the IDC sensor and clean it if the sensor is dirty.
5. Check the connector connection between PRCB and IDCS2, and the wiring. Then repair it when there is any abnormality.
6. Check the IO Check (55-00) of SD4 and repair or replace it when there is any abnormality.
7. Replace IDCS2.
8. Replace PRCB.

Faulty part isolation DIPSW

Control during the detachment