Error Code: C-3907* Follow
Code
C-3907*
Classification
Main body: Fusing roller/Lw central section high temperature abnormality (hardware detection)
Cause
The fusing temperature sensor/5 (TH5) detects an error signal continuously for a specified period of time.
Measures to take when an alert occurs
The main body and the option stop immediately.
Estimated abnormal parts
- Fusing unit
- Printer control board (PRCB)
- Fusing temperature sensor/5 (TH5)
Correction
Note
- The message "Please call service" is displayed on the panel.
Solution
- Check the connection between the rear side connector of the fusing unit and the main body side connector, and repair it when there is any abnormality.
- Check the connector connections between TH5 and PRCB, and the wiring. Then repair it when there is any abnormality. (Wiring diagram: Main body (1/5): 9-H)
- Check the installation condition of the fusing heater lamp and ON or OFF by the IO Check (45-00) and others, and repair it when there is any abnormality. (Wiring diagram: Main body (1/5): 2-J)
- Note
- The output check on the IO check mode has restrictive conditions. Check the IO check mode list before the output check.
- Check the installation condition of the TH5 and the temperature of the IO Check (45-15) and others, and adjust it when there is any abnormality. (Wiring diagram: Main body (1/5): 3-K)
- Replace TH5.
- Replace PRCB.
Faulty part isolation DIPSW
Control during the detachment