Error Code: C-5007 Follow

Code

C-5007

Classification

Main body: Printer control board 24 V3 abnormality

Cause

Printer control board (PRCB) 24 V3 DC abnormality.

An error signal is detected after a specified period of time elapses since the sub power switch (SW2) is activated.

Measures to take when an alert occurs

The main body and the option stop immediately.

Estimated abnormal parts

• Printer control board (PRCB)
• DC power supply/2 (DCPS2) (AC57V130##, AC58V130## (C4070: Japan))
• Each loading of PRCB connection (motor, solenoid and clutch)

Correction

Note

• The message "Please call service" is displayed on the panel.

Solution

1. Check that the front door is closed properly, and repair it when there is any abnormality.
2. Check the operation of the front door switch (MS1), and repair it when there is any abnormality.
3. Disconnect CN101 on PRCB, boot the main body, and check the 24 V output of CN101-1.
4. If there is no 24 V output, check the connector connection and the wiring of PRCB and DCPS2. Repair it when there is any abnormality. If no abnormality exists, replace DCPS2.
5. Replace PRCB when the output is 24 V.
6. Check the loading of PRCB connection (the motor, the solenoid, and the clutch), and repair or replace it when there is any abnormality.
7. Replace PRCB and DCPS2 at a time.

Faulty part isolation DIPSW

Control during the detachment