Error Code: C-5008 Follow

Code

C-5008

Classification

Main body: Printer control board 5 V abnormality

Cause

Printer control board (PRCB) 5 V DC abnormality

An error signal is detected continuously for a specified period of time.

Measures to take when an alert occurs

The main body and the option stop immediately.

Estimated abnormal parts

• Printer control board (PRCB)
• DC power supply/2 (DCPS2) (AC57V130##, AC58V130## (C4070: Japan))

Correction

Note

• The message "Please call service" is displayed on the panel.

Solution

1. Disconnect CN100 on PRCB, boot the main body, and check the 5 V output of CN100-1.
2. Replace PRCB when the output is 5 V.
2. Check the connector connection between PRCB and DCPS2, CN100 of PRCB, CN4PU2 of DCPS2, and the wiring. Then repair it when there is any abnormality.
3. Check the connector connection of PRCB, CN107 of PRCB, and the wiring. Then repair it when there is any abnormality.
4. Check the connector connection of DCPS2, CN2PU2 of DCPS2, and the wiring. Then repair it when there is any abnormality.
5. Check each of the sensors that are connecting. Then repair or replace it when there is any abnormality.
6. Replace PRCB.
7. Replace DCPS2.

Faulty part isolation DIPSW

Control during the detachment