Error Code: C-6104 Follow

Code

C-6104

Classification

Main body: Scanner startup abnormality

Cause

Connection with the scanner section cannot be confirmed.

Measures to take when an alert occurs

The main body and the option stop immediately.

Estimated abnormal parts

• Image processing board (IPB)
• Overall control board (OACB)
• Scanner drive board (SCDB)
• CCD board (CCDB)

Correction

Note

• The message "Please call service" is displayed on the panel.

Solution

1. Perform the IO Check (99-70) and check if there is a problem with IPB.
   • When the results are abnormal, perform solution 2, solution 3, solution 4, and solution 8.
   • When the results are normal, perform following solutions other than solution 8.
2. Check the connector connection between CCDB and IPB, and the wiring. Then repair it when there is any abnormality.
3. Check the connector connection between SCDB and IPB, and the wiring. Then repair it when there is any abnormality.
4. Check the connector connection between IPB and OACB, and the wiring. Then repair it when there is any abnormality.
5. Replace CCDB.
6. Replace SCDB.
7. Replace OACB.
8. Replace IPB.

Faulty part isolation DIPSW

Control during the detachment