Error Code: C-6704 Follow

Code

C-6704

Classification

Main body: Image processing

Cause

During the image read, the compression processing from the scanner into the memory does not terminate within a specified period of time. The development from the scanner into the page memory does not terminate within a specified period of time. The SVV is not detected within a specified period of time.

Measures to take when an alert occurs

The main body and the option stop immediately.

Estimated abnormal parts

• Image processing board (IPB)
• Overall control board (OACB)
• Printer control board (PRCB)

Correction

Deactivate and activate the sub power switch (SW2) of the main body.

Note

• The message "Please turn on power again" is displayed on the touch panel.

Solution

1. Perform the IO Check (99-70) and check if there is a problem with IPB.
   • When the results are abnormal, perform solution 2 and solution 3.
   • When the results are normal, perform following solutions other than solution 3.
2. Check the connector connection between IPB and OACB, IPB and PRCB, and the wiring. Then repair it when there is any abnormality.
3. Replace IPB.
4. Replace OACB.
5. Replace PRCB.

Faulty part isolation DIPSW

Control during the detachment