Error Code: C-9402 Follow

Code

C-9402

Classification

Main body: Exposure lamp abnormal lighting

Cause

After the scanning job completes: When the scanner is at the standby position, it is detected that the average of the output value from the CCD sensor exceeds the standard value.

Measures to take when an alert occurs

The main body and the option stop immediately.

Estimated abnormal parts

• Image processing board (IPB)
• Scanner drive board (SCDB)
• CCD board (CCDB)
• Exposure unit

Correction

Note

• The message "Please call service" is displayed on the panel.

Solution

1. Perform the IO Check (99-70) and check if there is a problem with IPB.
   • When the results are abnormal, perform solution 2, solution 3, and solution 7.
   • When the results are normal, perform following solutions other than solution 7.
2. Check the connector connection between SCDB and IPB, and the wiring. Then repair it when there is any abnormality.
3. Check the connector connection between CCDB and IPB, and the wiring. Then repair it when there is any abnormality.
4. Replace the exposure unit.
5. Replace CCDB.
6. Replace SCDB.
7. Replace IPB.

Faulty part isolation DIPSW

Control during the detachment