Error Code: C-C10B Follow

Code

C-C10B

Classification

Main body: Printer control board hardware abnormality

Cause

A hardware abnormality of the printer control board (PRCB) is detected.

Measures to take when an alert occurs

The main body and the option stop immediately.

Estimated abnormal parts

• Image processing board (IPB)
• DC power supply/2 (DCPS2) (AC57V130##, AC58V130## (C4070: Japan))
• Printer control board (PRCB)

Correction

Note

• The message "Please call service" is displayed on the panel.

Solution

1. Check the connector connection between PRCB and IPB, CN153 of PRCB, CN5500 of IPB, and the wiring. Then repair it when there is any abnormality.
2. Check the connector connection between PRCB and DCPS2, CN100 of PRCB, CN4PU2 of DCPS2, and the wiring. Then repair it when there is any abnormality.
3. Check the connector connection between PRCB and IPB, CN103 of PRCB, CN5402 of IPB, and the wiring. Then repair it when there is any abnormality.
4. Replace PRCB.
5. Replace IPB.
6. Replace DCPS2.

Faulty part isolation DIPSW

Control during the detachment