Error Code: C-D010 Follow
Code
C-D010
Classification
Main body: During or after the HDD deletion
Cause
[Delete All Data Setting] of the HDD is being executed. Or, [Delete All Data Setting] of the HDD has been executed.
Measures to take when an alert occurs
The main body and the option stop immediately.
Estimated abnormal parts
- NVRAM board (NRB)
- Hard disk/1 (HDD/1)
- Hard disk/2 (HDD/2)
Correction
Note
- The message "Please call service" is displayed on the panel.
Solution
- Report it to KM with the log data.
- Replace NRB.
- Note
- Contact the service manager of Konica Minolta about how to obtain or replace NRB.
- Conduct the Format HDD All Data. (Refer to Format HDD All Data)
(When you cannot conduct the Format HDD All Data, replace HDD/1 and HDD/2.)
Faulty part isolation DIPSW
DIPSW18-7
Control during the detachment
HDD unusable (HDD not connected)
* Do not detach the faulty part when the scanner unit is connected.