Error Code: C-D0F5 Follow

Code

C-D0F5

Classification

Main body: File open error

Cause

Files on the HDD cannot be opened.

Measures to take when an alert occurs

The main body and the option stop immediately.

Estimated abnormal parts

• Hard disk/1 (HDD/1)
• Hard disk/2 (HDD/2)

Correction

Note

• The message "Please call service" is displayed on the panel.

Solution

1. Prior check
   • Deactivate and activate the main power, and check that the error is resolved.
2. Execute the IO Check (99-92) of the file system initialization.
3. Execute the IO Check (99-70) of the board self-diagnosis. Check the results of the HDD.
   • When the results are OK: Go on to the step 8.
   • When the result is NG: There is an abnormality in the HDD or the connection. Go on to the following steps, and check the HDD connection whose result is NG.
4. Check the connector connection between the HDD interface board (HDDIFB), HDD/1 and HDD/2, CN101 and CN102 of HDDIFB, and the wiring. Then repair it when there is any abnormality.
5. Check the connector connection between the DC power supply/1 (DCPS1), DC power supply/2 (DCPS2), HDD/1 and HDD/2, CN5PU1 of DCPS1, CN4PU2 of DCPS2, and the wiring. Then repair it when there is any abnormality.
6. Check the connector connection between the image processing board (IPB) and HDDIFB, CN2901 of IPB, CN100 of HDDIFB, and the wiring. Then repair it when there is any abnormality.
7. Conduct the Format HDD All Data. (Refer to Format HDD All Data)
8. Replace HDD/1 and HDD/2.

Faulty part isolation DIPSW

Control during the detachment