Error Code: C-E050 Follow
Code
C-E050
Classification
Main body: Browser abnormality detection (Qt version mismatch)
Cause
The IROM version and the WROM version mismatch.
Measures to take when an alert occurs
The main body and the option stop immediately.
Estimated abnormal parts
- -
Correction
Note
- The message "Please call service" is displayed on the panel.
Solution
- Prior check
- Check the IROM version and the WROM version, and upgrade to the latest combination.
- After you upgrade the version, deactivate and activate the main power switch (SW1) of the main body.
- If the latest combination does not improve the situation, report it to Konica Minolta with the log data.
- Note
- Do not deactivate and activate the main power until you acquire the log data.
- After you acquire the log data, deactivate and activate the main power, and check that the error is resolved.
Faulty part isolation DIPSW
Control during the detachment