Error Code: C-4641 Follow

Code

C-4641

Classification

Main body: IDC sensor/Rr (Y) abnormality

Cause

The histogram processing of the Y toner has terminated abnormally on the IDC sensor/Rr (IDCS2).

Measures to take when an alert occurs

The main body and the option stop immediately.

Estimated abnormal parts

• Printer control board
• IDC sensor/Rr (IDCS2)
• IDC sensor shutter solenoid (SD4)
• Intermediate transfer belt

Correction

Note

• The message "Please call service" is displayed on the panel.

Solution

1. Output the test pattern. Check whether the uneven density occurs on the Y toner area.
2. Check the intermediate transfer belt, and clean or replace it when there is any toner image, damage, or abnormality.
3. Check the connector connection between PRCB and IDCS2, SD4, and the wiring. Then repair it when there is any abnormality.
4. Perform a visual check and IO Check (36-04) of IDCS2, IO Check (55-00) of SD4, and repair or replace it when there is any abnormality.
5. Note
   • The output check on the IO check mode has restrictive conditions. Check the IO check mode list before the output check.
5. Replace SD4.
6. Replace IDCS2.
7. Replace PRCB.

Faulty part isolation DIPSW

Control during the detachment