Error Code: C-2451 Follow

Code

C-2451

Classification

Main body: Toner low density abnormality (Y)

Cause

Under the control of the TCR sensor/Y (TCRS1), TCRS1 detects the toner density that is lighter than the prescribed value for a longer period than the specified period of time.

Measures to take when an alert occurs

The main body and the option stop immediately.

Estimated abnormal parts

• Printer control board (PRCB)
• Developing motor/Y (M5)
• TCR sensor/Y (TCRS1)

Correction

Note

• The message "Please call service" is displayed on the panel.

Solution

1. Check that the process unit is correctly installed without looseness, and reinstall or repair it when there is any abnormality.
2. Check TCRS1, and clean or repair it when there is dirt or any abnormality. (Wiring diagram: Main body (2/5): 22-F)
3. Check the developing section, and clean or repair it if there is a sensor dirt or any abnormality.
4. Check the connector connection between PRCB and TCRS1, and the wiring. Then repair it when there is any abnormality.
5. Check the connector connection between PRCB and M5, and the wiring. Then repair it when there is any abnormality.
6. Rotate M5 by IO Check (50-00) and others, and repair or replace it when there is any abnormality. (Wiring diagram: Main body (2/5): 20-E)
7. Replace TCRS1.
8. Replace M5.
9. Replace PRCB.

Faulty part isolation DIPSW

Control during the detachment