Error Code: C-4102 Follow

Code

C-4102

Classification

Main body: Polygon motor abnormality

Cause

When the polygon motor/M (M21) in the writing unit is booted, the lock signal of M21 is not detected within a specified period of time. Alternatively, after the boot process, it is detected continuously for a specified period of time that a lock signal of M21 becomes inactive.

Measures to take when an alert occurs

The main body and the option stop immediately.

Estimated abnormal parts

• Polygon motor/M (M21)
• Printer control board (PRCB)
• DC power supply/2 (DCPS2) (AC57V130##, AC58V130## (C4070: Japan))
• Writing unit/M

Correction

Note

• The message "Please call service" is displayed on the panel.

Solution

1. Check the writing unit, and replace it when there is any abnormality.
2. Check the connector connection between PRCB and the writing unit, and the wiring. Then repair it when there is any abnormality.
3. Check the connector connection between DCPS2 and the writing unit, and the wiring. Then repair it when there is any abnormality.
4. Check IO Check (32-01) of M21, and replace the writing unit when there is any abnormality.
5. Replace the writing unit.
6. Replace PRCB.
7. Replace DCPS2.

Faulty part isolation DIPSW

Control during the detachment