Error Code: C-3303 Follow

Code

C-3303

Classification

Main body: Fan abnormality

Cause

When the fusing roller cooling fan/1 (FM33) is active, an error detection signal of FM33 is detected continuously for a specified period of time. When the fusing roller cooling fan/2 (FM34) is active, an error detection signal of FM34 is detected continuously for a specified period of time.

Measures to take when an alert occurs

The main body and the option stop immediately.

Estimated abnormal parts

• Conveyance drive board (CDB)
• Printer control board (PRCB)
• Fusing roller cooling fan/1 (FM33)
• Fusing roller cooling fan/2 (FM34)

Correction

Note

• The message "Please call service" is displayed on the panel.

Solution

1. Check the connection between the rear side connector of the fusing unit and the main body side connector, and repair it when there is any abnormality.
2. Check the connector connection between FM33, FM34, CDB and PRCB, and the wiring. Then repair it when there is any abnormality.
3. Rotate FM33, FM34 by IO Check (42-15) or manually, and repair it when there is any abnormality. (Wiring diagram: Main body (1/5): 9-O)
4. Replace FM33 and FM34.
5. Replace CDB.
6. Replace PRCB.

Faulty part isolation DIPSW

Control during the detachment